Diploma Level Certificate

Diploma

Delegates who have participated and successfully completed the PCPSD course are eligible (pending other university requirements being satisfied) to take a further three credit course jointly organised with Wroxton College, near Banbury, which is part of Fairleigh Dickinson University. Successful completion of this course will result in their being awarded the University’s Graduate Certificate in Global Leadership and Administration (a Diploma level certificate).

This course consists of a blend comprising an on-line element and a 2 day residential seminar at Wroxton College in Oxfordshire. This would comprise a minimum of 45 contact hours, which is a State accreditation requirement.

The Agenda for the September 2007 2 day residential seminar is shown below.

Presentations from previous seminars can be accessed here.

The next residential seminar will be from’ to the 2nd-4th July.

An outline of the online course on Theory and Practice of Administration can be accessed here

An outline of the online course on Leadership Plus can be accessed here

Two Day Seminar Masterclass on Leadership & Communication

Wroxton College 2nd – 4th July 2008

Overall Objectives and Outcomes:

• To enable participants to lead more effectively at whatever level in the civil service they find themselves operating.
• The emphasis would therefore be upon getting the best out of a team and making those responsible keen on showing initiative in every way.
• An important part of this would be the discussion of effective communication and the ways in which to explain a group's mission to its members and how its activities can fit into the wider picture.

Sessional Objectives & Outcomes:

• To understanding the nature of leadership, its opportunities and demands at all levels
• To gain insight into delegates’ own leadership behaviours and to build a strategy to improve some areas and to build on others
• To digest a structured process for leading change
• To understand the crucial importance of communication at every stage of the decision making process
• To understand the various forms of communication within an organisation
• To identify key methods of communication plotted against an organisation's stakeholder
• To enable participants to identify, discuss and explore the various styles of communication which they can implement to improve processes within their own workplace

Organisational Benefit:

• Participants will be able to apply their leadership skills confidently, with greater impact on the organisation's priorities
• Participants will be enabled to assist organisational change by sharing a structured approach
• Participants will learn how to deliver effective leadership at every level of the organisation and get into the habit of being innovative and inspirational in the eyes of their professional colleagues
• Organisations will gain the benefit of participants making a contribution to corporate issues, not confined to their functional specialism
• Participants will improve their awareness of the variety of communications skills and channels available for use within their own organisations
• Participants will be able to identify best practice and areas for improvement within their own workplace, through confidential individual and plenary discussion
• Organisations will benefit from an improved awareness of the potential structures available to improve communications both internally and externally

Training Methods:

• Facilitated discussion of current workplace issues and aspirations
• Power Point supported expert presentations
• Group workshop exercises
• Interactive, informal seminar setting

First evening Wednesday 2nd July 2008

18:00 Delegates Arrive at Wroxton College

19:00 Supper

20:00 Introduction
Chairman’s Introduction
Dr Nigel Forman, Former MP and Minister (confirmed)

20:45 Drinks/Close

Second day Leadership in the Civil Service: Thursday 3rd July 2008

08:00 Breakfast

09:00 Introduction
Dr Nigel Forman, Former MP and Minister (confirmed)

09:30 The Background to current Civil Service Reform Lord Butler of Brockwell, KG GCB CVO, former Cabinet Secretary (invited)

10:45 Coffee

11:00 Leadership Workshop session 1
Leadership in the context of public sector pressures
Comparison of management and leadership skills
Andrew Forrest, Leadership and Management Training Consultant (confirmed)

13:00 Lunch

13:45 Leadership Workshop session 2 Leadership characteristics: applying research to your own situation Opportunities for those not in managerial roles Converting values into behaviours Andrew Forrest, Leadership and Management Training Consultant (confirmed)

15:30 Tea

15:45 Leadership Workshop session 3
Leading change: a proven approach
Working on change in your own organisation
Andrew Forrest, Leadership and Management Training Consultant (confirmed)

17:00 Closing Questions and Discussion Dr Nigel Forman (confirmed)

17:30 Close

19:00 Supper

20:00 Drinks

Third day Communications in the Civil Service: Friday 4th July

08:00 Breakfast

08:45 Communication as a key aspect of leadership Dr Nigel Forman, Former MP and Minister (confirmed)

09:30 Communications Workshop session 1
An examination of key stakeholders, their needs, their changing hierarchy and their demands on and needs from the communications process
Discussion and practical work focusing on the importance of internal communications - how to create ownership within the organisation, what comprises an effective communications environment and how to create organisational advocates from within your own department How to develop strong briefings - both oral and written - to minimise mixed messages and help prevent office gossip replacing real facts
Sue Calthorpe, Communications Training Expert (confirmed)

10:45 Coffee

11:00 Communications Workshop session 2
Exploring the external comms environment - how to reach a target audience with effective messages in the right place at the right time. How will Web 2.0 change the way organisations communicate with each other and the outside world? Why create a website for every initiative - and how should it be written so it's really read?
If we're serious about creating dialogue through communication, how do we evaluate and how does feedback affect our future activity?
Sue Calthorpe, Communications Training Expert (confirmed)

13:00 Lunch

13:30 Communications Workshop session 3
A practical exercise and presentation to put into practice the theory-based sessions and discussion from earlier in the day. Based on real-life case study material to test the skills acquired over the past two days
Sue Calthorpe, Communications Training Expert (confirmed)

15:15 Final Questions and Discussion Dr Nigel Forman (confirmed)

15:45 Close